Technical Support

Technical Support “RIB Whisperers”

Need some help with something? You've come to the right place! If you need something right away though, please feel free to give us a call at 800-888-5538 or email us. We will be more than happy to assist you.

Where can I buy your products?

If you would like to find a distributor in your area, please give us a call or click here to use our interactive map.

American Recovery and Reinvestment Act (ARRA)

ARRA Certificates are now available upon request. Please call or email us if you would like to receive a certificate.

S.C.C.R. - Short Circuit Current Rating

The SCCR for Functional Devices RIB relays and Power Supplies is 5 kA when used as components in a UL508A panel. Transformers are not required to have a SCCR and may be excluded when determining the overall rating for the panel.

Click here to view relevant excerpts from the UL508A SB4 standard.

OSHPD Seismic Certification Preapproval (OSP)

As of July 19, 2011, all models of our PSH Series (40VA - 500VA) are preapproved (OSP) for OSHPD Seismic Certification. Please click here to view our OSP Certification.

Coil Transient Voltage Suppression

All Functional Devices RIB relays provide Coil Voltage Transient Protection. Please click here to view our statement.