About Us

Functional Devices was founded in 1969 by Albert Rittmann, an engineer with a love for tinkering with electronics.

Over the years, we have expanded our product lines to serve a broad range of industries including building automation, HVAC, lighting, electrical, panel shops, fire & safety, wireless, and power monitoring.

We are best known for our RIB® (Relay in a Box®) brand product lines. We manufacture our products in the heartland of Indiana where every unit is tested before it leaves the production floor to ensure our customers get the product quality they have come to expect. RIB’s ease of installation, product performance and durability are why our customers enjoy confidence and peace of mind in every box with each RIB purchase.

Our People

The RIB Team is committed to customer success.

Our Sales & Marketing team works proactively to identify customer and market needs. Our Customer Service team reaches out to onboard new customers and answer all their questions. Our Production team diligently builds RIB products that are known for their long-lasting and easy-to-install qualities. Our Shipping team carefully packages product for timely and accurate order fulfillment. Our in-house Engineering team develops innovative products, many of which are derived from ideas submitted by our customers. Our engineers are also available and accessible to provide full technical support for selection and installation of RIB products.

Sales & Marketing Team

Aaron Hiatt - Marketing Coordinator

Aaron Hiatt

Marketing Coordinator
Angie Jarvis - Sales Operations Manager

Angie Jarvis

Sales Operations Manager
Amy Reed - Customer Care Specialist

Amy Reed

Customer Care Specialist
Ashlyn Almon - Sales Development Representative

Ashlyn Almon

Sales Development
Representative
Cale Gerlach - Director Of Sales

Cale Gerlach

Director of Sales
Chance Beene - Sales Development Representative

Chance Beene

Sales Development
Representative
Dolores Medlen - Customer Care Specialist

Dolores Medlen

Customer Care Specialist
Eric Strickler - Senior Marketing Manager

Eric Strickler

Senior Marketing Manager
Frank Trgovac - Sales Development Representative

Frank Trgovac

Sales Development
Representative
John Binger - Product Manager

John Binger

Product Manager
John Muhle - Western Regional Sales Manager

John Muhle

Western Regional
Sales Manager
Matt Orr - Director of Sales - Lighting and Electrical

Matt Orr

Director of Sales –
Lighting and Electrical
Megan Jackson - Sales Development Representative

Megan Jackson

Sales Development
Representative
Nick Walker - Electrical Distributors Sales Manager

Nick Walker

Electrical Distributor
Sales Manager
Olivia Wright - Customer Care Specialist

Olivia Wright

Customer Care Specialist
Rick Alexander - Customer Service and Inside Sales Manager

Rick Alexander

Customer Service &
Inside Sales Manager
Ryan Smith - National Product Solutions Manager

Ryan Smith

National Product
Solutions Manager

Engineering – Technical Support Team

Dylan Boyle-Levy - Engineer

Dylan Boyle-Levy

Engineer
Henry Smith - Product Design Engineering Manager

Henry Smith

Product Design
Engineering Manager
Matt Long - VP of Engineering

Matt Long

VP of Engineering
Noah Smith - Engineer

Noah Smith

Engineer
Sam Klennert - Engineer

Sam Klennert

Engineer
Tymothy Moore - Engineer

Tym Moore

Engineer

Core Values

Committed to Quality

We strive for our products to have zero failures in the field. We demonstrate this value by testing and inspecting every item we produce in Indiana. We extend this commitment beyond just product quality and into every aspect of our jobs. We provide quality service to our customers with on-time and accurate deliveries, knowledgeable technical support, and dedicated relationships – in-person and over the phone.

Adaptable

We adapt to our circumstances. We make products that have a variety of applications, attempting to solve as many problems as possible with a single product. We come to work ready to do our jobs and prepared to respond to changing demands as situations arise. We are energized by change and believe it is necessary for long-term success.

Collaborative

We believe outcomes are more successful when we collaborate. We complement each other’s strengths and weaknesses and celebrate our successes together. We welcome feedback from our current and potential customers to improve our products and service. Internally, we work as a team, focus on the positive, and achieve great results together.

Innovative

We make good ideas into great ideas. As the creators of the original “Relay in a Box®,” it is our goal to introduce new ideas to the market that save our customers time and money. We innovate new processes throughout the organization to deliver value to our customer and remain competitive in a global marketplace.

Principled

We have high expectations of ourselves and each other. We treat our customers and vendors as our partners, establishing trustworthy relationships by being compassionate and fair. Honesty and integrity run rampant throughout the organization. We accept responsibility for our actions, correct our course when necessary, and learn from our past to improve future outcomes. We work hard to improve ourselves and the lives of those around us. We agree with William Penn when he said, “Right is right, even if everyone is against it, and wrong is wrong, even if everyone is for it.”